배송 정책
Last updated: July 4, 2026
Processing time
Orders are processed within 1–3 business days (excluding weekends and holidays). During peak periods or new drops, processing may take up to 5 business days.
Shipping origin
All orders ship from Hong Kong.
Shipping rates and methods
We offer international shipping to most countries. Shipping rates are calculated at checkout based on destination and order weight.
| Region | Estimated Delivery |
|---|---|
| Asia (Japan, Korea, Singapore, Malaysia, etc.) | 5–10 business days |
| North America (USA, Canada) | 7–14 business days |
| Europe | 7–14 business days |
| Australia / New Zealand | 7–14 business days |
| Other regions | 10–20 business days |
These are estimates only. Actual delivery times may vary due to customs processing, carrier delays, weather, or other factors beyond our control.
Customs, duties, and taxes
- International orders may be subject to import duties, customs fees, and local taxes.
- These charges are the responsibility of the recipient and are not included in the item or shipping price.
- We are not responsible for delays caused by customs clearance.
Order tracking
Once your order ships, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.
Lost or damaged packages
- If your package is lost or damaged in transit, please contact us at support@everydrops.com within 14 days of the estimated delivery date.
- We will work with the carrier to resolve the issue and may offer a replacement or refund.
Address errors
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to update your address, contact us as soon as possible.