환불 정책
We want you to love your order. If you’re not completely satisfied, you may return eligible items within 14 days of delivery for a refund or store credit.
Return conditions
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Original packaging is preferred but not required.
- Items marked as Final Sale cannot be returned or refunded.
- Socks, underwear, and personal-care items cannot be returned for hygiene reasons.
How to return
- Contact us at support@everydrops.com with your order number and reason for return.
- We will send you a return address and return instructions within 1–2 business days.
- Ship the item back using a trackable shipping service. The return shipping cost is the customer’s responsibility unless the item is defective or incorrect.
Refunds
- Once we receive and inspect your return, we will process your refund within 7–10 business days.
- Refunds are issued to the original payment method.
- Shipping costs are non-refundable unless the return is due to our error.
- Original transaction fees charged by payment processors may be deducted from the refund where applicable.
Exchanges
We do not offer direct exchanges at this time. If you need a different size or color, please return the original item and place a new order.
Defective or incorrect items
If you receive a defective, damaged, or incorrect item, please email us within 7 days of delivery with photos. We will cover the return shipping cost and issue a full refund or replacement.